Terms of service

Terms & Conditions — Zapnet India

Last Updated: [Insert Date]

Welcome to Zapnet India (“Company”, “we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website zapnet.in (“Website”) and any related services. By accessing or purchasing from our Website, you agree to be bound by these Terms.

Please read them carefully before using our services.


1. General Information

Zapnet India is an online retailer specializing in computers, laptops, electronics, components, and accessories, including new and refurbished products.

By using our Website, you:

  • Confirm that you are at least 18 years old

  • Agree to provide accurate information

  • Consent to our Privacy Policy and other related policies

If you disagree with these Terms, please discontinue using the Website.


2. Product Information

We strive to display accurate product information, including specifications, pricing, images, and availability.
However:

  • Product colors and appearance may vary depending on device display settings

  • Specifications may change based on manufacturer revisions

  • Prices and availability are subject to change without prior notice

  • Errors (typographical or technical) may occasionally occur

Zapnet India reserves the right to correct any errors, inaccuracies, or omissions at any time.


3. Pricing & Payments

  • All prices listed are in Indian Rupees (INR) and inclusive/exclusive of taxes as mentioned.

  • Payment must be made through approved payment gateways displayed at checkout.

  • Orders may be cancelled by Zapnet India in case of payment failure, suspected fraud, or pricing errors.


4. Order Acceptance & Cancellation

An automated confirmation email does not guarantee order acceptance. Zapnet India may cancel or refuse an order due to:

  • Out-of-stock items

  • Incorrect pricing or listing errors

  • Suspected fraudulent activity

  • Incomplete or unverifiable information

If your order is cancelled after payment, a refund will be processed to your original method of payment.


5. Shipping & Delivery

By placing an order, you agree to our Shipping Policy.

Key points:

  • Fulfillment within 48 working hours

  • Delivery within 3–5 days (Chennai) and 4–7 days (Rest of India)

  • Delivery timelines may vary due to external logistics factors

  • Customers must provide accurate shipping details

Zapnet India is not liable for delays caused by courier partners or unforeseen circumstances.


6. Return & Refund Policy

Our Return Policy applies as follows:

  • Returns are only accepted if the product is damaged or malfunctioning upon delivery

  • Return requests must be submitted within 7 days of delivery

  • The product must be returned in original packaging with all accessories

  • Refund/Replacement approval is solely at the discretion of Zapnet India management

Products will not be eligible for return due to:

  • Buyer’s remorse

  • Incorrect purchase

  • Aesthetic preferences

Refer to our full Returns Policy for details.


7. Warranty

Warranty terms vary by product category:

  • New products carry manufacturer warranty (if mentioned).

  • Refurbished products may carry Zapnet India warranty or third-party warranty as stated in the listing.

Warranty claims must follow the process outlined by the respective manufacturer or service provider.

Zapnet India is not responsible for manufacturer warranty decisions or delays.


8. Refurbished Products

Refurbished items sold on Zapnet India:

  • Are tested, verified, and restored to working condition

  • May show minor cosmetic wear

  • Include warranty only if explicitly stated

  • Are sold at discounted pricing compared to new items

Refurbished products are non-returnable except for dead-on-arrival (DOA) cases.


9. User Responsibilities

You agree not to:

  • Misuse the Website

  • Attempt unauthorized access to data or servers

  • Copy, resell, or reproduce Website content without permission

  • Upload malicious scripts, viruses, or harmful code

Violation may lead to termination of access and legal action.


10. Intellectual Property Rights

All Website content, including logos, images, product descriptions, graphics, and text, is the property of Zapnet India or its licensors.

You may not reproduce or distribute any content without written permission.


11. Third-Party Links

Our Website may contain external links. These are provided for convenience only. Zapnet India is not responsible for:

  • Content displayed on third-party websites

  • Their privacy or data practices

  • Any harm or loss resulting from navigating to external links


12. Limitation of Liability

To the fullest extent permitted by law, Zapnet India is not liable for:

  • Any indirect, incidental, or consequential damages

  • Delays caused by courier partners or manufacturers

  • Damages resulting from misuse or unauthorized repairs of products

Our total liability will never exceed the amount paid for the product in question.


13. Indemnification

You agree to indemnify and hold Zapnet India harmless from any claims, losses, damages, liabilities, or expenses arising out of your use of the Website or violation of these Terms.


14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be addressed under the jurisdiction of Tamil Nadu courts.


15. Changes to Terms

Zapnet India may update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of the Website implies acceptance of any modifications.


16. Contact Information

For questions regarding these Terms:
📧 Email: sales@zapnetindia.in
📍 Address: No. 4, Canara Bank Basement, 4, Gandhi Nagar 1st Main Rd, near Ambika Appalam Depot, Kasturba Nagar, Adyar, Chennai, Tamil Nadu 600020
📞 Phone: 044 4350 4746