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HP 3 year Active Care Next Bus Day Resp Onsite w/Accidental Damage Protection NB HW Supp

Regular price
Rs. 6,799.00
Sale price
Rs. 6,799.00
Regular price
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Details
  • Predictive AI-powered insights and proactive onsite support
  • End user alerts and automated IT ticketing
  • Remote problem diagnosis and support
  • Onsite repair or replacement, anywhere work happens
  • Accidental Damage Protection
Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.[1,2]

Fast response times

Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.

Quickly resolve device issues for users

Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.

Choose the best Care Pack or Service for your product.

Flexible PC support and repair options designed to keep businesses moving.

Man working at a desk while analyzing data on a large monitor, with a laptop

Onsite Support

Count on HP to troubleshoot PC issues with remote support and convenient onsite repairs. Optional device insights enable HP to quickly identify and resolve problems.

  • HP Hardware Onsite Support ensures that a trained HP support technician will remotely troubleshoot your PC issue and can be dispatched to your employee's location to repair the PC issue or replace it. Choose between multiple service levels to get PCs back up and running.

    • Flexibility to choose between multiple service-levels
    • Remote problem diagnosis and support
    • Several onsite response time options
    • Replacement parts and materials included
    • Service available on multiple HP products
  •  

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Accidental Damage Protection

Repair or replace your PC when accidental drops, spills, or electrical surges harm your device. HP will repair or replace the device at no extra cost, helping you avoid surprise repair bills.1,2

    • Flexible and free-of-charge shipment options at or from your location
    • Repair handled at and by approved HP repair centers and agents, with remote service provided by approved HP technicians whenever possible

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How your service works

Getting help from HP Tech Support is quick, easy, and just a click or call away - 24 hours a day.

Step 1

Select a service

Look through the service options, find one that fits what you need, and buy it.

Step 2

Check your inbox

You'll receive an email with a phone number and your unique one-time service code you'll use to contact a support specialist about resolving your issue.

Step 3

Reach out anytime

With experts available 24/7, feel free to call an HP technical agent whenever an issue comes up using your one-time service code.

Step 4

Provide device access

An expert HP technician will guide you over the phone, and will often remotely access your device through a secure connection to solve your issue.

Step 5

Watch us work

With a connection established and an HP expert ready to go, you simply need to sit back and watch your issue get resolved in real time.